Return and Refund

Return Policy

1. Return request can be initiated at the point of delivery before the departure of the dispatch rider or through our contact channels.
2. Return is allowed within 24 hours after delivery.
3. Products that has been altered from there original or opened by an unauthorized person without permission shall not be eligible for return.
4. Perishable goods cannot be returned except a valid reason is raised at the point of delivery and affirmed by the dispatcher.
5. Product damaged due to misuse cannot be returned
6. Exchange of returned product with another product is not allowed
7. Orders already dispatched can not be cancel except is under processing

Refund Policy

1. Refund shall be settled to clients wallet within 3-7 business days upon confirmation of returned item(s).
2. Refund shall exclude shipping/delivery charges.